Nel's Bi-Lo On the Go FAQs

What is Nel's Bi-Lo's On the Go?

 

On the Go is our new online grocery shopping service, powered by Rosie. Same great grocery items, fresh produce and quality meat items, but available in an online shopping experience to make it easy and quick for you to do your grocery shopping. We gather the items as a free service to you. You can either pick up your order or have it delivered. 

How much does it cost?

We gather the items as a free service to you. You can either pick up your order or have it delivered.

 

Pick up is also free.

 

If you choose to have it delivered, a nominal delivery fee is applied:

$4.99: 0-3 Miles from Store

$6.99: 3-5 Miles from Store
$8.99: 5-8 Miles from Store
$10.99: 8-10 Miles from Store
$14.99: 10-15 Miles from Store
How fast can I pick up my order?

We fulfill same day orders, Monday through Saturday. All order require a 3-hour window between ordering and pick up. The last time an order can be placed for same day pick up is 2:00pm. For delivery same day, it is 12:00pm.

Can I have my order delivered?

Yes, a nominal fee is applied to your order for delivery, based on location.

The delivery fees are as follows:

 

$4.99: 0-3 Miles from Store

$6.99: 3-5 Miles from Store
$8.99: 5-8 Miles from Store
$10.99: 8-10 Miles from Store
$14.99: 10-15 Miles from Store
What if I miss my pick up or delivery window?

If you miss it, we will contact you to reschedule.

Where do I go to pick up my order?

Nel's Bi-Lo is located at 333 N. 15th in Pocatello. Just come inside and give the cashier your confirmation code. 

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